Frequently asked questions

• What are your hours of operation?

Our hours of operation are Monday to Friday 6:30 a.m. to 6:00 p.m.
We are Closed on weekends and statuary holidays

• When may I enroll my child(ren)in your center?

You can enroll your child at any time of the year.

How old does my child have to be in order to attend Creative Munchkins Childcare?

We take children from 12 months to 6 yrs. old

Do you offer part-time care?

Yes, we do. We offer 2 to 3 days per week. It also depends on spots availability

I can't see your cost listed on your website. What is the monthly fee?

Please call us at 403-535-0606 or send an email to info@cmckids.ca for further information on monthly prices since they vary depending on the age group

How does your waitlist process work?

First come, first serve is how our waitlist functions. There is no fee to be placed on the waitlist. When a space becomes available, we reach out to the family on the waiting list to ask them whether they’d like to accept. space.

How will I be able to ensure my child's security while I'm at work?

At Creative Munchkins daycare, we place a high priority on the protection and safety of all the children, parents, and staff. To safeguard the children in our care, we have strong standards in place that must be adhered to. By teaching children safety rules and performing monthly fire drills, our center aims to offer a secure atmosphere. If a child gets hurt, the staff will fill up an accident report, which will be signed by the staff, program supervisor, and the parent or legal guardian.

Daily check-ins and check-outs are required for security and bookkeeping reasons. Every day, children must be checked in and out of the facility in order to comply with licensing standards.

All of the doors in our center are always locked and require an access fob to access them. At the time of enrolment, each family receives an access fob. It’s crucial that everyone uses their own access fob they were given. Sharing an access fob is strictly forbidden! The doorbell can be used to contact someone in the front office by guests or anybody without an access fob. They will need permission before they can buzz into the building. In case calling the center by doorbell proves to be problematic, the phone number is also posted outside. High-quality cameras are installed around the center for surveillance, and every room has a phone in case staff members need assistance.

The Centre will release child/children only to authorized persons on the registration form unless the parent has notified the program supervisor in person or in writing. Advance notification in writing must be given if a parent needs to permit someone who is not on the pick-up list to temporarily pick up their child.

Each guest must enter their name and reason for visiting in the visitor log at the front entry. Picture identification is necessary for all unexpected guests in order to protect everyone’s safety.

Do you provide food or do families have to provide it?

The Centre provides two nutritious snacks and lunch per day for each child. To provide variety and balance our menu is changed seasonally and every four weeks

Is there a registration fee and security deposit?

Yes, the registration fee (non-refundable) and a security deposit is taken at the time of registration

Are you NUT-FREE?

For the safety and well-being of the children under our care, we are entirely NUT-FREE, and we try our best to work with families whose children have additional dietary sensitivities and allergies.

How far in advance must I provide notification if I wish to remove my child from your center?

If parents/guardians wish to withdraw their child or children from the Centre, Creative Munchkins Childcare requires a parent/guardian to provide one month’s written notice of termination on the first of the month. If we don’t receive one full month’s notice, the parent will be charged a fee equivalent to one month’s childcare fee.

Are your staff certified by Alberta childcare services to working with children? Do they all have undergone background checks? And also, are they certified in First aid and CPR?

The Creative Munchkins Childcare Center is proud to have a team of knowledgeable, devoted, and passionate employees that work hard to deliver a quality program for each child’s better future. All of our employees have met the minimal standards set by the provincial government (Alberta Childcare Services). All educators and employees are obliged to submit a complete and recent criminal background check, including a vulnerable sector screening. Also, all center employees are certified in CPR and first aid training.